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Service

WhatsApp Business messaging, chatbots and campaigns

Talk to customers where they already reply - verified business messaging with templates, automation, chatbots and a shared inbox for your team.

Overview

The channel your customers answer within minutes

Reminders, confirmations, order updates and offers are read far more reliably on WhatsApp than by email. We set you up on the official WhatsApp Business API, get your templates approved, and connect messaging to the systems that already hold your data.

  • Official WhatsApp Business API onboarding with verified business profile.
  • Template creation and approval for reminders, alerts, offers and OTPs.
  • Campaign sending to opted-in lists with delivery, read and reply reporting.
  • Chatbot flows for FAQs, enquiry capture, appointment booking and lead qualification.
  • Shared team inbox so several staff can handle chats on one business number.
Business messaging and notifications on a smartphone

What is included

  • API onboarding
  • Green tick request
  • Template approval
  • Broadcast campaigns
  • Chatbot builder
  • Team inbox
  • Catalogue
  • Auto-replies
  • CRM integration
  • Opt-in management
  • Reports
  • Webhooks
Capabilities

Key capabilities

Official API only

Verified sender profile, full template control and none of the ban risk of unofficial bulk tools.

Automated from your systems

Fee dues from the school ERP, salary slips from HRMS, order updates from your e-commerce - sent automatically.

Shared team inbox

Multiple agents, assignment, internal notes and history on a single business number.

Chatbots that qualify leads

Answer common questions day and night, then hand a warm enquiry to a human with context attached.

Catalogue and payment links

Share products and payment links inside the chat so buying does not need another channel.

Delivery and read reporting

See sent, delivered, read and replied counts per campaign and per template.

Business impact

The results you can expect

Messages get read

WhatsApp open rates far exceed email for reminders and announcements.

Replies come faster

Customers answer a chat far more readily than they return a phone call.

Staff handle more

Chatbots absorb repetitive questions; humans handle only what matters.

Records are clean

Every conversation is stored against the customer instead of on a personal phone.

FAQ

Frequently asked questions

What do we need for WhatsApp Business API approval?

A business phone number not currently on WhatsApp, your GST or business registration documents and a Facebook Business Manager account. We handle the submission and verification for you.

Can we get the green tick verification?

The verified badge is granted by Meta based on brand notability. We prepare and submit the request, but approval remains Meta's decision.

Can we send messages to any number?

Business-initiated messages need approved templates and recipient opt-in. We help you build a compliant opt-in list so your number is not reported and blocked.

Does it integrate with our existing software?

Yes. We connect WhatsApp messaging to Netmore products and to third-party CRM, ERP or e-commerce systems through API and webhooks.

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Discuss your WhatsApp Business Messaging requirement

Share your goals and we will recommend a clear plan with scope, timeline and cost.