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Service

Bulk calling, IVR and bulk SMS for mass outreach

Voice broadcast, IVR menus, missed-call capture and bulk SMS, with reports that show exactly who received each message.

Overview

The fastest way to reach people who will not read an email

Schools announcing holidays, hospitals promoting health camps and dealers launching schemes all need to reach people who rarely open email or apps. A short voice call in their own language still gets through.

  • Outbound voice broadcast (OBD) to uploaded contact lists, scheduled by date and time.
  • IVR with multi-level menus, language options and routing to your team.
  • Missed-call number for enquiry capture, verification and quick opt-ins.
  • Bulk SMS on transactional and promotional routes with DLT-registered templates.
  • Delivery, answered, duration and keypress reports downloadable after every campaign.
Office desk with an IP phone and laptop used for call campaigns

What is included

  • Voice broadcast
  • IVR menu
  • Missed call
  • Click to call
  • Bulk SMS
  • DLT templates
  • Contact lists
  • Scheduling
  • Keypress capture
  • Call reports
  • Do-not-disturb handling
  • API access
Capabilities

Key capabilities

Voice broadcast at scale

Upload your list, attach a recorded message, schedule the run and watch delivery progress live.

IVR that routes correctly

Press 1 for admissions, 2 for accounts - calls reach the right desk with the caller's number captured.

Missed-call campaigns

Print one number on a hoarding or advertisement and collect verified enquiries automatically.

Bulk SMS with DLT compliance

Sender ID registration, template approval and transactional or promotional routing handled for you.

Response reporting

Answered, unanswered, duration and keypress data exported to Excel after each campaign.

API integration

Trigger calls and messages from your own software - fee reminders, appointment alerts, OTPs and dispatch updates.

Business impact

The results you can expect

Announcements actually land

Voice reaches parents and customers who never open email or apps.

Enquiries get captured

Missed-call and IVR numbers turn advertising into a contactable list.

Follow-up gets cheaper

Automated reminders replace hours of manual calling by your staff.

You have proof

Per-number delivery reports settle any dispute about whether the message went out.

FAQ

Frequently asked questions

What do we need to start a bulk calling campaign?

A contact list in Excel, a recorded voice message (we can help record it) and approval of the campaign schedule. Setup is usually done the same day.

Is DLT registration required?

For SMS in India, yes - sender ID and template registration on the DLT platform is mandatory, and we complete that process for you before the first campaign.

Can calls be triggered from our software automatically?

Yes. Our API lets your school ERP, HRMS or CRM trigger voice calls and SMS for fee reminders, absentee alerts, appointments or dispatch updates.

Will numbers on DND receive our calls?

Transactional and consent-based communication is delivered as per TRAI rules; promotional traffic to DND numbers is restricted. We advise the correct route for each campaign.

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Discuss your Bulk Calling, IVR & SMS requirement

Share your goals and we will recommend a clear plan with scope, timeline and cost.